Time Home Loans were the best thing that could have happened to us.
My partner and I had some negative experience trying to secure a loan for our dream home we signed a contract for. Suncorp, after giving us the initial OK, knocked us back a week after the contract was signed for no logical reason. We then went to RAMS, however they were messing us around, not even properly looking at our numbers even though urgency was made clear and then saying no because of my visa (I am a temporary resident going permanent in the next year) after a week.
My partner and I were so desperate after two weeks of the financing condition had been wasted and we only received bad news. I discovered time home loans online as I googled mortgage brokers in Dalby. From the very start, Jenny has been so helpful, warm and efficient. The very first day we were in touch with time home loans, she emailed me several times, updating us with the process and making sure the owner of the brokerage Johnathon Reeves could look at everything the following day.
After, Johnathon and the whole team have also been nothing but amazing, prioritising us, communicating effectively and always open for questions. We were able to get an extension on the financing condition granted and time home loans were able to secure us a loan through ING and following everything through.
We are so happy to have found them. They were the only ones that actually seemed to care and we are looking forward to continue dealing with the whole team when the review our loan yearly.
We can only recommend everyone to go see time home loans before anyone else.
